Frequently asked questions
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Backing a project
You're never charged when you pledge — we place a hold on your payment method instead. You're only actually charged if the campaign reaches its funding goal by its deadline. If it doesn't, you pay nothing.
Yes, as long as the campaign is still running. You can change your reward tier, adjust your pledge amount, or cancel entirely from your dashboard at any time before the campaign ends.
LaunchCrowdFund is not a party to the agreement between you and the creator — we facilitate funding, not fulfillment. Creators are responsible for delivering what they promised. If a campaign appears fraudulent, report it and our team will investigate.
Yes. All payments are processed by Stripe — LaunchCrowdFund never sees or stores your full card number.
Creating a Campaign
You choose your campaign duration when you set it up, up to the platform maximum. Shorter campaigns tend to create urgency; longer ones give you more time to reach a wider audience — both are valid strategies.
Some fields stay editable after launch — your story, media, and updates, for example — so you can keep backers informed. Core details like funding goal and campaign type lock once a campaign is live, to keep things fair for backers who already pledged.
A quick review step helps keep the platform trustworthy for backers, making sure every live campaign is genuine and complete before it can accept pledges.
Fees & funding
Every campaign on LaunchCrowdFund only receives funds if it reaches its goal by its deadline. This protects backers from paying for ideas that never get enough support, and pushes creators to set goals that genuinely reflect what they need.
Creators choose a currency when they set up their campaign, and backers pledge in that same currency. Check the campaign page for the currency it was set up in.
Funding & Payments
Only if the campaign you backed reaches its funding goal by its deadline. We place a hold on your payment method when you pledge, but the actual charge only happens once the campaign is confirmed funded — if it falls short, you're never charged.
Nothing is charged to any backer, and the creator receives no funds. This is called all-or-nothing funding, and it's the model every campaign on LaunchCrowdFund uses.
Funds are sent to the creator's connected bank account shortly after the campaign is confirmed funded, once all backer charges have cleared.
Refund policies are set by individual creators and may vary by campaign. Contact the creator directly through the campaign page for refund requests.
Getting Started
LaunchCrowdFund is a crowdfunding platform where creators raise money for projects by collecting pledges from backers, and backers support ideas they care about — with a reward, or just because they believe in the project.
Yes — you need a free account to pledge, so you can track your backed projects, receive updates from the creator, and manage your payment method.
Yes. There's no cost to create or launch a campaign. LaunchCrowdFund only takes a small platform fee from campaigns that successfully reach their funding goal.
Rewards
A reward tier is something a creator offers backers in exchange for a pledge of a certain amount — anything from a thank-you to an early unit of the product. Reward-based campaigns can offer as many tiers as they like; donation-based campaigns skip rewards entirely.
Reward tiers can have a limited quantity. Once a tier sells out, it's no longer available to back — you can still pledge without a reward, or pick a different tier if one's available.
Starting a project
Nothing up front. LaunchCrowdFund only takes a platform fee if your campaign is successfully funded — there's no cost to create a campaign or to have one that doesn't reach its goal.
Every campaign is reviewed before it goes live, typically within a business day or two. You can keep editing your draft while you wait — it only needs to be complete when you submit it.
Yes — your story, images, and updates can be changed at any time. A handful of fields lock once you're live to protect backers who already pledged: your funding goal, currency, campaign type, duration, and location.
Connect a bank account through Stripe from your dashboard before going live — it's required to publish. Once your campaign is funded, payouts appear on your Earnings page.